Privacy Policy

Last updated: 2026

1. Introduction

This Privacy Policy explains how Flex Re Ltd (“we”, “us”, or “our”) collects, uses, and protects personal data when you visit or interact with our website:

www.flex-respaces.co.uk

We are committed to protecting your privacy and handling your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Company Information

Company name: Flex Re Ltd

Company number: 16621421

Contact email: hello@flex-respaces.co.uk

3. Personal Data We Collect

a) Data you provide directly

When you submit a form on our website, we may collect:

Name

Email address

Company name

Phone number (if provided)

Any information you include in your message

b) Data collected automatically

When you browse our website, we may collect:

IP address

Browser type and version

Device information

Pages visited and time spent

Referral source

Approximate location (city/country)

This data is collected via cookies and similar technologies.

4. How We Collect Data

We collect personal data through:

Website contact and enquiry forms

Cookies and tracking technologies

Analytics tools such as Google Analytics and Google Search Console

Customer relationship management (CRM) tools including Apollo and HubSpot (current or planned)

5. How We Use Your Data

We use personal data to:

Respond to enquiries and requests

Communicate with prospective clients

Manage leads and business relationships

Improve our website and services

Monitor website performance and usage

Where marketing communications are sent, this will be done in accordance with applicable consent and lawful basis requirements.

6. Lawful Basis for Processing

Under UK GDPR, we process personal data based on:

Legitimate interests – to operate, grow, and improve our business

Consent – where you explicitly agree (e.g. cookies or marketing communications)

Legal obligation – where required by law

7. Sharing Your Data

We may share personal data with trusted third parties, including:

Website hosting providers (e.g. Webflow)

Analytics providers (Google Analytics, Google Search Console)

CRM and sales tools (Apollo, HubSpot)

We do not sell personal data.

8. International Data Transfers

Some third-party services may process data outside the UK. Where this occurs, we ensure appropriate safeguards are in place, such as standard contractual clauses.

9. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or to comply with legal obligations.

You may request deletion of your data at any time.

10. Your Rights

You have the right to:

Access your personal data

Request correction or deletion

Object to or restrict processing

Withdraw consent at any time

Lodge a complaint with the UK Information Commissioner’s Office (ICO)

11. Cookies

Our website uses cookies. For more information, please see our Cookie Policy below.

12. Contact Us

For privacy-related questions or requests, contact:

hello@flex-respaces.co.uk